Shipping policy

At K & Company, we carefully prepare each order for delivery, ensuring your pieces are handled with care from our stores to your doorstep. We offer nationwide and worldwide shipping through our trusted delivery partners.

LOCAL ORDERS

Metro Manila

Orders within Metro Manila are delivered via Lalamove Sedan or Transportify Sedan.

A fixed delivery fee of ₱500 applies to all Metro Manila orders. This covers the delivery, handling, and coordination required to carefully prepare and dispatch your order.

Please allow 3–5 business days for standard Metro Manila orders.

Express or same-day delivery may also be available for Metro Manila orders, depending on item availability and delivery capacity. For assistance, please contact our sales associates through the contact details listed on our Stores page.

Outside Metro Manila

Orders outside Metro Manila are shipped via LBC. Delivery fees vary depending on the destination and will be calculated based on the applicable shipping rate.

Please allow 7–10 business days for orders outside Metro Manila.

INTERNATIONAL ORDERS

International orders are shipped via DHL Express.

Please allow 10–14 business days for international orders.

International orders may be subject to customs duties, taxes, or import charges upon arrival in the destination country. These charges are determined by the destination country's customs authority and are the responsibility of the customer. K & Company does not cover these additional charges.

ORDER PROCESSING & DELIVERY

Our team carefully prepares each order and will do our best to have your pieces dispatched at the earliest possible time. Delivery timelines may vary depending on item availability, destination, courier operations, and other circumstances beyond our control.

Should there be any changes or delays affecting your order, a K & Company representative will contact you directly.

Once your order has been handed over to the courier and a tracking number has been provided, responsibility for the shipment's delivery, including any courier-related delays, loss, or damage to the package, rests with the assigned courier. For assistance with your shipment after dispatch, please contact the courier directly using your tracking information.

For any further questions regarding your order or delivery, please contact us at kandcompany.marketing@gmail.com.