FAQ

Do you offer styling recommendations?

Yes. Our sales associates are trained to offer personalized styling guidance, whether you are dressing for a specific occasion, looking for a particular piece, or building a complete look. You may reach out to us through Instagram (link this) or Facebook (link this), or message any of our stores directly. Our team would be happy to assist you.

SM Aura: +63 905 339 9050

The Podium: +63 905 339 9048

Shangri-La Plaza: +63 916 329 2208

Opus Mall: +63 945 366 9503

S’Maison: +63 905 221 5321

Greenbelt 5: +63 945 114 9501

Alabang Town Center: +63 945 114 9502

Do you offer personal shopping assistance?

Yes. We offer personalized shopping assistance through our stores. Our sales associates can curate pieces based on your style, preferences, and occasion, and can assist you in processing your order online for convenient store pick-up.

Can I reserve a piece before visiting a store?

Yes. We offer one-day reservations across all pieces, giving you the opportunity to take your time, visit us in store, and experience the piece in person before making your purchase.

Our sales associates are always happy to assist with reservations and help you with any questions regarding availability, fit, or styling. To arrange a reservation, please refer to our Stores (link this) for the contact details of your preferred location.

Reservations are held for one day to allow us to accommodate all clients while ensuring our collections remain available across our stores.

Do you offer custom or made-to-order pieces?

K & Company is a ready-to-wear brand, and we do not currently offer fully custom or made-to-order pieces. However, our collections are thoughtfully designed across a range of silhouettes and occasions, allowing you to find pieces suited to your individual style.

Do you offer alteration services?

Yes. We offer alteration services to provide a more personalized fit for your K & Company pieces. Alterations are available for an additional service fee, depending on the nature of the work required.

Our typical alteration lead time is 3 weeks. For more information, please view our Alterations Policy. (link this)

Do you ship worldwide?

Yes. We offer worldwide shipping via DHL Express, allowing you to shop K & Company wherever you are.

For shipping rates, delivery timelines, and other information, please view our Shipping Policy. (link this)

Where are your stores located?

Our collections are available at the following locations:

  • Power Plant Mall

  • SM Aura

  • The Podium

  • Shangri-La Plaza

  • Opus Mall

  • S’Maison

  • Greenbelt 5

  • Alabang Town Center

For exact store locations, contact details, and current operating hours, please view our Stores. https://www.kandcompany.ph/pages/stores